Uncertain times

Rosemary Sorensen | Bendigo Weekly | 06-Jan-2012 4.06

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Insurance is not a very interesting topic – until that moment when you need it.
While no one knows what climate change is going to mean for weather patterns, the increase in natural disasters over the past few years has put us all on high alert.
You can’t replace lives lost, but you can help recovery, as the victims of Black Saturday bushfires and the 2010 floods in our region will testify.  
Having an insurance industry that we trust to do the right thing when natural disaster strikes is important for the confidence of a community.
In the wake of the Queensland floods, the Federal Government decided to implement a standard definition of flood for residential insurance policies, and they are also working with the Insurance Council of Australia to provide Australia-wide flood-mapping so that risk can be better understood.
At the moment, if you live near a waterway, you may not know, or have ready access, to historical and geological information about the flood risk in the event of inundation.
The insurance companies are making decisions about the cost of premiums based on that information, but several contacted by the Bendigo Weekly were not willing to share that.
One reason for their unwillingness must be the lack of reliable flood mapping processes which means the information is not as reliable as it could and should be.
But that leaves people in the dark, both about the flood risk to their own property and about the likely cost of insurance.
There have been instances of insurers refusing to renew policies, based only on the fact a residence has a Bendigo postcode, and others have been shocked to find their premiums have skyrocketed, because an insurer has included non-optional flood cover for the first time.
Industry experts say all this uncertainty and bad news may settle down in the coming years, but that depends not only on the global financial market (likely to remain volatile) and also the weather (ditto).
Add to that the fact that, with costs rising so dramatically, many residents may not be able to afford insurance, or may choose to insure with one of the many companies popping up online offering cheaper but less comprehensive service.
Troubling and uncertain times ahead: but as one industry insider said, there may be a good outcome.
Flood mapping may be both improved and become more readily accessible, so that residents and the community can better prepare for the unlikely but possible event of a disaster.
b.Entertained

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